Terms of Use

Terms and Conditions

Welcome to Renoline! By accessing our website and using our plumbing services, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.

Services

Renoline provides plumbing services in Brisbane, including repairs, installations, and maintenance. Service availability may vary based on location and scheduling.

Bookings & Payments

  • All service bookings are subject to availability and confirmation.
  • Payment must be made as per the agreed terms, either upfront, upon service completion, or as per invoice terms.
  • Late payments may result in additional fees.

 Cancellations & Refunds

  • Customers must provide at least 24 hours’ notice for cancellations or rescheduling.
  • Refunds may be issued at our discretion if a service is not completed due to our fault.
  • Non-refundable deposits may apply for certain bookings.

Warranty & Liability

  • We offer a 50-year workmanship. Manufacturer warranties apply to supplied products.
  • Renoline is not liable for pre-existing plumbing issues, customer negligence, or damages arising from third-party interventions.

Customer Responsibilities

  • Provide accurate information when booking a service.
  • Ensure safe access to the premises for our plumbers.
  • Obtain necessary approvals (e.g., landlord or council approvals) before work begins.

Limitation of Liability

Renoline is not liable for indirect damages, such as loss of income or property damage, except where required by law. Our liability is limited to the amount paid for our services.

Intellectual Property

All website content, including text, images, and logos, is owned by Renoline and may not be copied or used without permission.

Privacy Policy

Your use of our services is also governed by our Privacy Policy.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services indicates acceptance of the updated terms.

Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes shall be resolved in the courts of Brisbane.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Renoline – Brisbane Plumbing Services
📍 Brisbane, QLD, Australia
📧[email protected]

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